🔒 Privacy Policy

Effective Date: July 22, 2025

At Shri Grishneshwar Jyotirlinga Temple, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

Personal Information

  • Contact Details: Name, phone number, email address, postal address
  • Booking Information: Puja preferences, special requirements, family details
  • Payment Information: Transaction details, billing information
  • Identity Information: Government ID details for special services

Automatically Collected Information

  • Website Usage: IP address, browser type, device information
  • Cookies: Website preferences, login sessions
  • Visit Records: Date and time of temple visits, services availed

How We Use Your Information

  • Service Delivery: To provide requested religious services and pujas
  • Communication: To send booking confirmations, updates, and important notices
  • Personalization: To customize your temple experience and recommendations
  • Administrative: For accounting, record-keeping, and temple management
  • Newsletters: To send religious content, festival updates, and temple news (with consent)

Information Sharing

We do NOT sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • Service Providers: With trusted vendors who assist in temple operations (payment processors, IT support)
  • Legal Requirements: When required by law or court orders
  • Emergency Situations: To protect the safety of individuals or temple property
  • Business Transfers: In case of merger or acquisition (with proper notice)

Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption: All sensitive data is encrypted during transmission
  • Access Control: Limited access to personal information on need-to-know basis
  • Regular Audits: Periodic security assessments and updates
  • Staff Training: Regular training for staff on data protection practices
  • Secure Storage: Physical and digital security for stored information

Cookies Policy

Our website uses cookies to enhance your experience:

  • Essential Cookies: Required for website functionality
  • Preference Cookies: Remember your settings and preferences
  • Analytics Cookies: Help us improve website performance
  • Marketing Cookies: Used for relevant content (with consent)

Your Rights

You have the following rights regarding your personal information:

  • Access: Request copies of your personal data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal data (subject to legal requirements)
  • Portability: Request transfer of your data to another organization
  • Objection: Object to certain uses of your information
  • Consent Withdrawal: Withdraw consent for marketing communications

Children's Privacy

We do not knowingly collect personal information from children under 13 years of age. If we become aware of such collection, we will take steps to delete the information promptly.

Marketing Communications

  • We may send religious updates, festival information, and temple news
  • You can opt-out of marketing communications at any time
  • Essential service communications cannot be opted out
  • We respect your communication preferences

Data Retention

We retain your personal information for as long as necessary to:

  • Provide requested services
  • Comply with legal obligations
  • Resolve disputes
  • Maintain temple records (as per religious traditions)

International Data Transfers

Your information may be processed in countries outside India. We ensure appropriate safeguards are in place to protect your information during such transfers.

Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through our website or direct communication.

Privacy Concerns

Data Protection Officer: +91-XXXX-XXXXXX

Privacy Email: privacy@grishneshwartemple.org

Address: Shri Grishneshwar Jyotirlinga Temple, Ellora, Aurangabad, Maharashtra